Web Site Review: Selling Your CDs
A thought: If it sounds too good to be true, then it probably is. I've told myself this countless times, but it never seems to sink in.
Sell, sell, sell: I recently decided to sell my 260+ CD collection and move to all digital music. I came across the Web site, secondspin.com, that buys and sells used CDs. They appeared to offer better buy-back pricing than all of their competitors. So, I carefully cataloged my entire CD collection and created a spreadsheet. I then went to their site and began entering my CD information. Immediately I noticed how archaic the user interface was for this site. (I should have taken this as a red flag.) I decided to just write down the prices on my spreadsheet, as it was much easier to do this than create a list on their Web site. After I completed, I sent the list to their sales department. Their reply (a few days later) informed me that I cannot use "Web prices" for a bulk order. Their bulk pricing is actually 10 to 20% less than Web prices. So I returned to their site, as I was forced to create a "to sell" list online. It took me about 4 hours to complete. It was extremely slow and not at all user friendly. Once I finished, I packed up all my CDs very carefully and shipped them. A week later I received a reply that they would only accept 30 of my 260+ CDs. What!? I couldn't believe it. A complete waste of my time. Everyone knows that CDs scuff easily. 90% of scuffs never affect playability. Their "strict quality control" they mentioned is NOT emphasized enough on their site, secondspin.com. They state that CDs must be in "good" condition. My CDs were in good condition. I always took care of them and kept them in the jewel cases. And for the cherry on top - they lost one of my CD inserts and said it was "missing." Just perfect.
Sing! I will sing displeasure on this site until the cows come home. And no, I will never do business with them again.
Rating: I'm not even going to give them A star. The hours I spent getting everything in order only to have my CDs sent back to me was a slap in the face. Down with secondspin.com. I hope their selling side is better, but I'll never try to find out.
Sell, sell, sell: I recently decided to sell my 260+ CD collection and move to all digital music. I came across the Web site, secondspin.com, that buys and sells used CDs. They appeared to offer better buy-back pricing than all of their competitors. So, I carefully cataloged my entire CD collection and created a spreadsheet. I then went to their site and began entering my CD information. Immediately I noticed how archaic the user interface was for this site. (I should have taken this as a red flag.) I decided to just write down the prices on my spreadsheet, as it was much easier to do this than create a list on their Web site. After I completed, I sent the list to their sales department. Their reply (a few days later) informed me that I cannot use "Web prices" for a bulk order. Their bulk pricing is actually 10 to 20% less than Web prices. So I returned to their site, as I was forced to create a "to sell" list online. It took me about 4 hours to complete. It was extremely slow and not at all user friendly. Once I finished, I packed up all my CDs very carefully and shipped them. A week later I received a reply that they would only accept 30 of my 260+ CDs. What!? I couldn't believe it. A complete waste of my time. Everyone knows that CDs scuff easily. 90% of scuffs never affect playability. Their "strict quality control" they mentioned is NOT emphasized enough on their site, secondspin.com. They state that CDs must be in "good" condition. My CDs were in good condition. I always took care of them and kept them in the jewel cases. And for the cherry on top - they lost one of my CD inserts and said it was "missing." Just perfect.
Sing! I will sing displeasure on this site until the cows come home. And no, I will never do business with them again.
Rating: I'm not even going to give them A star. The hours I spent getting everything in order only to have my CDs sent back to me was a slap in the face. Down with secondspin.com. I hope their selling side is better, but I'll never try to find out.
posted by Cooper at 10:59 PM
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